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AI Knowledge Base

Part of Deal Intelligence

Ask a question. Get the approved answer. With the source.

Your team asks a question. Tribble finds the answer from your approved content, cites the source, and routes anything uncertain to the expert who owns it.

Built for RFPs, DDQs, security questionnaires, sales questions, and deal-specific follow-up.

Source-cited answers from governed knowledge
SourceSOC 2 report
SourceProposal library
SourceCall notes
Buyer asks: Can you explain data retention, deletion, and audit logging for enterprise customers?

Enterprise data retention is configurable by workspace. Deletion requests follow the approved security workflow, and audit logs capture user, source, and approval activity.

Security Policy DPA Template QBR Call
StatusSource-cited
AccessPermission-aware
ReviewLegal owner tagged

Citations

Every answer cites its source

Access control

Role-based access on every query

Integrations

Enterprise connectors

Security

Enterprise controls

Stop hunting for answers

Every buyer question has an approved answer somewhere. Tribble finds it and shows the source.

Tribble connects the documents, calls, CRM records, policies, and approved responses your team already uses. Sales reps, proposal managers, security reviewers, and customer teams all get the same governed answer with source, access rules, and owner attached.

One source of truth

Proposal, sales, and security teams draw from the same approved knowledge.

Tribble keeps the source, owner, permission context, and review path attached so answers can move from internal questions to buyer-facing work without losing trust.

Who uses it

Revenue teams asking repeat buyer questions.

Sales reps, proposal managers, security reviewers, customer teams, and SMEs work from the same approved answer layer.

What it connects

Company knowledge with ownership.

Policies, product docs, CRM records, call notes, approved responses, and subject-matter owners stay tied to the answer.

What it produces

Sourced answers with review context.

Teams get the answer, source, permission context, confidence signal, and owner path before it becomes buyer-facing copy.

Where it shows up

Inside the workflows that need answers.

Slack, Microsoft Teams, RFPs, DDQs, security reviews, sales conversations, and follow-up drafts all draw from the same layer.

Five workflows, one knowledge layer

Different teams, different questions. Same approved answers with sources attached.

The AI Knowledge Base serves different jobs across the revenue team. Here is what each workflow looks like in practice.

Sales rep in Slack

"What's our data residency story for EU prospects?"

Rep asks in Slack before a call. Tribble returns the approved answer from the security policy doc, cites the source, and shows it was last reviewed 3 weeks ago. No SME pinged. 12 seconds vs. 45-minute Slack thread.

Proposal team pulling RFP answers

Bulk-retrieve sourced answers for 120 RFP questions

Proposal manager imports an RFP. The knowledge base provides drafted answers with source citations for 85% of questions. Remaining 15% route to SMEs with context attached. First-pass time drops from 3 days to 4 hours.

New hire ramping

"How do we handle SOC 2 Type II evidence requests?"

New SE asks a question that 4 previous SEs have already asked. Instead of scheduling a 30-minute call with the security lead, they get the approved answer with source docs attached. Ramp time compressed by weeks.

Security team verifying language

"Is our HIPAA BAA language still current?"

Compliance reviewer checks whether the standard BAA response matches the latest legal review. Knowledge base shows the source doc version, last reviewer, and approval date. No hunting through SharePoint.

Manager building competitive context

"What have we said about Competitor X in the last 90 days?"

Sales manager pulls competitive positioning from recent winning proposals, call notes, and approved battlecards. One governed view instead of searching email, Slack, and 4 different folders.

The AI Knowledge Base is one of three capabilities on the Tribble platform. Every answer it produces strengthens proposals and sales conversations through the shared knowledge graph.

See how all three capabilities compound

How it works

From scattered documents to approved, source-cited answers.

Every answer comes with the evidence, permissions, and review path a buyer-facing team needs before it leaves the company.

01

Connect sources

Documents, CRM, call recordings, wikis, proposal libraries, policies, and product content stay connected to the knowledge graph.

02

Retrieve context

The system finds relevant, current, permission-aware evidence instead of relying on a static answer library.

03

Return a cited answer

Teams see the answer, the source, and the review path before it moves into a buyer-facing response.

04

Improve the next one

Corrections, approvals, and outcomes strengthen future answers across proposals, sales conversations, and support workflows.

"We need the approved answer, the evidence behind it, and a clear owner if the answer has changed."

What response teams are really asking for

Enterprise trust built in

Every answer carries its source, permissions, and audit trail.

The AI Knowledge Base operates within the same governed framework as the full Tribble platform: source citations, permission-aware retrieval, expert routing, and no model training on customer data.

Source-cited answers Permission-aware retrieval Expert review routing No training on customer data SSO & SCIM Audit logs
See full enterprise controls on the platform page

Find the hidden cost

See what answer hunting costs your team.

Estimate the time lost to repeat questions, SME interruptions, new-hire ramp, and searching through old content.

See the annual hours trapped in repeat questions. Estimate time savings across weekly buyer questions, SME review, and new-hire ramp, then decide whether the knowledge base starts alone or connects into proposals and sales agents.
Calculate knowledge ROI
Weekly questions How often sales, proposal, security, and customer teams need answers.
Minutes per answer The time lost hunting, asking SMEs, or checking old content.
Ramp impact How much faster new reps and response teams can find trusted knowledge.
Compound value The benefit when proposals and sales agents use the same answer layer.

Where teams start

Start here when finding the right answer takes longer than writing the response.

The knowledge base can stand alone for repeat buyer questions or become the shared source layer for proposal automation and sales agents.

  • Best first step when teams are stuck searching old content or waiting on SMEs.
  • Expands naturally into RFP, DDQ, and security response workflows.
  • Connects to sales agents when reps need governed answers before and after calls.
  • Packaging depends on source systems, users, review paths, and workflow scope.
Discuss rollout

Questions before rollout

What teams ask before they roll out an AI knowledge base.

Is this replacing our RFP, DDQ, or security workflow?

No. Tribble gives RFP, DDQ, and security workflows the approved answers, sources, and owners they need. The response process still fits the way each team works.

Can teams use it inside Slack or Microsoft Teams?

Yes. Knowledge delivery and expert routing can happen in the tools where teams already ask questions and coordinate responses.

How do we know an answer is current?

Each answer includes source context, and uncertain answers can route to the expert or system of record that owns the knowledge.

Where does a buyer start?

If the urgent problem is a response deadline, start with RFP, DDQ, or security questionnaire automation. If the urgent problem is scattered knowledge, start here.

See the answer layer

See how Tribble answers buyer questions from your approved content.

Walk through how Tribble connects source systems, returns cited answers, shows confidence context, and routes uncertain questions to the right owner.

See it on your knowledge